Legal notice

Orders & Payment

Orders are considered confirmed only after successful payment is received.
The website accepts the payment methods displayed during checkout.
The website reserves the right to refuse any order if there is suspicion of fraud or illegal use.

Delivery is available to all areas specified on the website.
Fresh products are prepared daily to ensure quality.
The customer is responsible for providing accurate address and contact details.
Food products are sensitive, so please be available at the time of delivery to ensure product quality.
The website’s responsibility ends once the product is delivered in good condition.
Please follow the storage instructions on the packaging to avoid product damage.
Delivery fees are displayed at checkout and vary depending on the location.

Due to the nature of our products (sweets and food items), returns or exchanges are not accepted except in the following cases:

Receiving a completely different product than what was ordered.
Receiving a damaged or broken product, with proof provided immediately upon delivery.

The product must be in its original condition and packaging, unopened and unused.
Customer service must be contacted within 24 hours of receiving the order.

Send full details of the issue along with clear photos of the product and packaging condition.
Our team will review the request and inform the customer of the appropriate solution (replacement or refund).

Products may contain nuts, dairy, or other allergens. Please inform us before confirming your order.
The website is not responsible for any allergic reactions if allergies are not disclosed in advance.

All website content (images, text, logos, designs) is owned by or licensed to the website.
Any commercial use of content without written permission is strictly prohibited.

The website reserves the right to modify these terms at any time. Changes become effective immediately upon being published on the website.